Jubeline Costa

@orangeladybug941909

Votorantim, Brazil Joined Jan 2026

Only @orangeladybug941909 can see everyone listening in. Visitors see a rotating sample.

Jubeline Costa echoed

Jubeline Costa

@orangeladybug941909 · Jan 12, 2026

Mihajlo Peković

@tinygoose911989 · Jan 12, 2026 2:11 am

HP Laptop had no thermal paste from the factory

**TLDR**: If you work Service Desk or Desktop support at your company and use HP computers, double check the factory actually applied thermal paste.
For some background, I work on the Service Desk at my company. I've been using an HP ZBook Firefly G11 14-inch laptop for almost a year, with the Intel Core Ultra 7 165H CPU, 32GB RAM, RTX A500 graphics. I started having some strange issues with it: it would sometimes feel really sluggish, the screen would have some strange artifacting and "glitching out", the fan would run extremely loud. Just stuff that didn't happen when I first got the laptop, but started progressively getting worse as time went on.
So last week, I decide to grab a new-in-box ZBook Firefly G11 from our shelf, image it, and copy my data over to it so I can move over to that machine, with the idea that I would wipe and reimage my old one, see if the issues I had previously were still occurring, and then escalate to HP warranty support if they were.
I again started having strange slowness issues with this new laptop, and the fan would ramp up really loud. Over the weekend, I decided to run Cinebench R23 just to verify I was getting the level of performance one would e

56 likes 196 responses