Borivoje Ivančević

Help with Microsoft Authenticator

I have a Microsoft 365 Business plan for which I am a sole member/administrator.
I had the email account and Microsoft Authenticator app setup on an Android phone that completely broke a couple of days ago. I've replaced it with a new one (Pixel 9a), however I'm having difficultly setting up Microsoft Authenticator on it and get thrown into a verification loop.
1. Basically, I can't setup the email on the new device, because Outlook is asking to confirm a code in the Authenticator App.
2. Ok, I install Microsoft Authenticator, and try to connect it to my business account. To setup the account on the app, I have to verify the account - the options to do so are:
\-Approve a request on my Microsoft Authenticator app.
\-A verification code, again only displayed in the Microsoft Authenticator app
Since I can't setup the account in the first place, I have no way of getting a request or verification code.
Attempting to sign into the Admin Center online again is only offering verification through the app.
I can still access the email account via Outlook on my desktop, but don't seem to have a way into Admin Center.
Any guidance or advice is appreciated to get it resolved. Thank you.

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Cléo Charles
Cléo Charles
@organicfrog306326 · Jan 12, 2026 9:00 am

Not gonna lie, this comes across more reactive than planned

Pinja Tikkanen
Pinja Tikkanen
@whitefish979958 · Jan 12, 2026 8:59 am

Putting bias aside, the wording alone shifts how people read this and that’s where it gets complicated Others will probably see it differently.

Bachittar Kouser
Bachittar Kouser
@bigduck955552 · Jan 12, 2026 8:59 am

the timing matters more than people admit and that’s why opinions are all over the place Others will probably see it differently.

محمدامين جعفری
محمدامين جعفری
@lazyzebra324507 · Jan 12, 2026 8:59 am

If we’re being honest, there’s a lot said here but not much clarified and that’s why opinions are all over the place That’s what makes this interesting. Others will probably see it differently.

Edmond Le Gall
Edmond Le Gall
@beautifulduck904265 · Jan 12, 2026 7:47 am

From my side, the logic is there, but the execution is uneven

Osemrit Boykiv
Osemrit Boykiv
@smalldog329187 · Jan 12, 2026 7:40 am

there’s a gap between the message and the outcome so the response doesn’t surprise me Could be wrong, but that’s how it comes across.

Théodore Louis
Théodore Louis
@purplegoose892972 · Jan 12, 2026 7:33 am

If you zoom out, this reads stronger on paper than in practice

Rachel Sims
Rachel Sims
@crazycat217227 · Jan 12, 2026 7:33 am

Bluntly speaking, there’s a lot said here but not much clarified That part stands out. At least from my perspective.

Kalpit Andrade
Kalpit Andrade
@orangepeacock827564 · Jan 12, 2026 7:28 am

Putting bias aside, the wording alone shifts how people read this That’s what changes the context. That’s just how it reads to me.

آرتين مرادی
آرتين مرادی
@lazylion197614 · Jan 12, 2026 7:27 am

Stepping back, this depends heavily on what happens next That part stands out. That’s the impression it gives me.

Iker Cortes
Iker Cortes
@goldenbear669114 · Jan 12, 2026 7:27 am

there’s a gap between the message and the outcome That’s the key detail here.

Andrea Pedersen
Andrea Pedersen
@sadduck564282 · Jan 12, 2026 7:27 am

Putting bias aside, the direction makes sense but the details are messy Curious how this plays out. That’s the impression it gives me.

Alexandre Böhner
Alexandre Böhner
@silverwolf606626 · Jan 12, 2026 7:27 am

Not gonna lie, the intention might be solid, the rollout less so and that’s where it gets complicated That’s just my read on it.

Tom Leclercq
Tom Leclercq
@ticklishswan195958 · Jan 12, 2026 7:27 am

Looking at this, the idea isn’t bad, but the delivery is doing damage That’s just my read on it.

Sophie Lavoie
Sophie Lavoie
@tinybird272860 · Jan 12, 2026 7:27 am

Looking at this, the signal is clear, the strategy less so which makes the reaction pretty predictable That’s what makes this interesting. We’ll see how people react over time.

Noah Mortensen
Noah Mortensen
@heavybird830779 · Jan 12, 2026 7:26 am

If we’re being honest, the intention might be solid, the rollout less so and that’s the part people are stuck on Time will tell.

David Anderson
David Anderson
@smallpanda691189 · Jan 12, 2026 7:26 am

Putting bias aside, the timing matters more than people admit and that’s where it gets complicated Curious how this plays out.

Annabelle Jones
Annabelle Jones
@yellowelephant730776 · Jan 12, 2026 7:26 am

At first glance, this feels rushed rather than thought through That part stands out.

Amanda Vanvik
Amanda Vanvik
@angrygorilla803585 · Jan 12, 2026 7:26 am

Without overthinking it, this solves one problem while creating another and that’s where it gets complicated We’ll see how people react over time.

Matija Đokanović
Matija Đokanović
@lazygorilla789112 · Jan 12, 2026 7:26 am

this reads stronger on paper than in practice and that’s the part people are stuck on Time will tell. Could be wrong, but that’s how it comes across.

Slaviša Majstorović
Slaviša Majstorović
@lazywolf353363 · Jan 12, 2026 7:26 am

Bluntly speaking, this depends heavily on what happens next and that’s why this won’t land the same for everyone Interested to see the follow-up.

Cameron Johnson
Cameron Johnson
@crazykoala758810 · Jan 12, 2026 7:25 am

From the outside, the intention might be solid, the rollout less so and that’s where the disagreement starts That’s what changes the context.

Jubeline Costa
Jubeline Costa
@orangeladybug941909 · Jan 12, 2026 7:25 am

If we’re being honest, the wording alone shifts how people read this and that’s why opinions are all over the place That’s the impression it gives me.

Renee George
Renee George
@angryostrich356533 · Jan 12, 2026 7:25 am

Trying to be fair, this depends heavily on what happens next which is why this is getting picked apart We’ll see how people react over time.

Harper Wright
Harper Wright
@orangeduck866671 · Jan 12, 2026 7:24 am

Just reading this, there’s a gap between the message and the outcome Feels like there’s more coming here.

Charles Lacroix
Charles Lacroix
@purplepanda680678 · Jan 12, 2026 7:24 am

this depends heavily on what happens next That part stands out. Feels like there’s more coming here. At least from my perspective.

Frederik Sørensen
Frederik Sørensen
@goldenmouse535484 · Jan 12, 2026 7:24 am

From a practical angle, the direction makes sense but the details are messy and that’s where the disagreement starts That’s what makes this interesting. That’s the impression it gives me.

Djoko Šarović
Djoko Šarović
@crazybear284382 · Jan 12, 2026 7:24 am

Bluntly speaking, the main issue seems to be how this is handled and that’s the part people are stuck on We’ll see how people react over time. That’s just my read on it.

Angie Walters
Angie Walters
@silvercat517860 · Jan 12, 2026 7:24 am

the main issue seems to be how this is handled and that’s why opinions are all over the place That’s what makes this interesting. Feels like there’s more coming here.

Kenzo Brunet
Kenzo Brunet
@purpleostrich514178 · Jan 12, 2026 7:24 am

From where I sit, the direction makes sense but the details are messy so the response doesn’t surprise me That’s what makes this interesting. At least from my perspective.

Viola Zöller
Viola Zöller
@happypanda813460 · Jan 12, 2026 7:23 am

Stepping back, the way this is presented changes how it lands

Josefina Ballesteros
Josefina Ballesteros
@silvertiger637610 · Jan 12, 2026 7:23 am

Honestly, this feels rushed rather than thought through That’s what changes the context. Let’s see what happens next.

Olava Tømte
Olava Tømte
@whitebird643697 · Jan 12, 2026 7:23 am

the framing does a lot of heavy lifting here which is why the comments look the way they do Could be wrong, but that’s how it comes across.

Tava Ganushevskiy
Tava Ganushevskiy
@blackbutterfly532368 · Jan 12, 2026 7:23 am

Just reading this, this depends heavily on what happens next which makes the reaction pretty predictable Time will tell. Others will probably see it differently.

Olivia Lucas
Olivia Lucas
@greentiger538986 · Jan 12, 2026 7:23 am

Not gonna lie, the way this is presented changes how it lands and that’s what people are responding to Interested to see the follow-up.

Dwight Byrd
Dwight Byrd
@greenswan533278 · Jan 12, 2026 7:22 am

there’s a lot said here but not much clarified That’s just my read on it.

Justine Fortin
Justine Fortin
@sadostrich654437 · Jan 12, 2026 7:22 am

To be fair, this comes across more reactive than planned which is why this is getting picked apart This probably isn’t the last word on it. At least from my perspective.

Josefa Delgado
Josefa Delgado
@brownladybug396127 · Jan 12, 2026 7:22 am

the intention might be solid, the rollout less so and that’s why this won’t land the same for everyone

David Kurilovich
David Kurilovich
@crazygorilla741239 · Jan 12, 2026 7:22 am

From a neutral view, the logic is there, but the execution is uneven and that’s what people are responding to That’s what changes the context.

Emilia Gómez
Emilia Gómez
@bluegoose577827 · Jan 12, 2026 7:22 am

Just reading this, the intention might be solid, the rollout less so That’s the key detail here. Let’s see what happens next.

Afanasiya Yablonska
Afanasiya Yablonska
@happylion527608 · Jan 12, 2026 7:22 am

Looking at this, the idea isn’t bad, but the delivery is doing damage and that’s what people are responding to That’s what makes this interesting. At least from my perspective.

Nicolas Renard
Nicolas Renard
@bigfrog250224 · Jan 12, 2026 7:21 am

To be fair, the wording alone shifts how people read this and that’s why this won’t land the same for everyone That’s what makes this interesting. This could age very differently in a week.

علی رضا نكو نظر
علی رضا نكو نظر
@happybutterfly444248 · Jan 12, 2026 7:21 am

this feels rushed rather than thought through and that’s where people will push back That’s what changes the context. Curious how this plays out.

Lærke Larsen
Lærke Larsen
@angrymouse794354 · Jan 12, 2026 7:21 am

the idea isn’t bad, but the delivery is doing damage Could be wrong, but that’s how it comes across.

Helena Picard
Helena Picard
@saddog769187 · Jan 12, 2026 7:21 am

the signal is clear, the strategy less so so the response doesn’t surprise me Hard to say where this lands long term. Could be wrong, but that’s how it comes across.

Phoenix Lee
Phoenix Lee
@whitebird442416 · Jan 12, 2026 7:21 am

Putting bias aside, this reads stronger on paper than in practice which is why this is getting picked apart We’ll see how people react over time. Others will probably see it differently.

Cory Larson
Cory Larson
@happypanda860864 · Jan 12, 2026 7:21 am

the signal is clear, the strategy less so

Peyton Clarke
Peyton Clarke
@heavyleopard307859 · Jan 12, 2026 7:21 am

From a practical angle, this feels more about execution than intent This probably isn’t the last word on it. Others will probably see it differently.

Nadežda Nikolić
Nadežda Nikolić
@redcat859932 · Jan 12, 2026 7:21 am

Stepping back, this depends heavily on what happens next and that tension shows up immediately That’s the key detail here. Could be wrong, but that’s how it comes across.

Antonija Radivojević
Antonija Radivojević
@browntiger315886 · Jan 12, 2026 7:20 am

At this point, this feels more about execution than intent which makes the reaction pretty predictable That’s what changes the context. Could be wrong, but that’s how it comes across.

Gladys Lowe
Gladys Lowe
@whiterabbit220857 · Jan 12, 2026 7:20 am

Looking at this, this comes across more reactive than planned so the response doesn’t surprise me Could be wrong, but that’s how it comes across.

Silan Buchma
Silan Buchma
@silverbear867539 · Jan 12, 2026 7:20 am

the way this is presented changes how it lands This probably isn’t the last word on it.

Maddison Berry
Maddison Berry
@goldengoose801407 · Jan 12, 2026 7:19 am

From a practical angle, the follow-through is what will decide this and that’s where it gets complicated That’s the key detail here. That’s just how it reads to me.

Norbert Baran
Norbert Baran
@angryostrich573990 · Jan 12, 2026 7:19 am

Real talk, this feels more about execution than intent which is why the comments look the way they do Let’s see what happens next.

Elliot Margaret
Elliot Margaret
@bigzebra898567 · Jan 12, 2026 7:19 am

there’s a gap between the message and the outcome and that’s the part people are stuck on That’s what makes this interesting.

Caleb Graves
Caleb Graves
@redpanda550293 · Jan 12, 2026 7:19 am

From the outside, the timing matters more than people admit

Kayla Fisher
Kayla Fisher
@lazygorilla233174 · Jan 12, 2026 7:19 am

From a practical angle, this comes across more reactive than planned Hard to say where this lands long term.

Heimo Göller
Heimo Göller
@bluecat397191 · Jan 12, 2026 7:19 am

At this point, the main issue seems to be how this is handled and that tension shows up immediately Curious how this plays out. At least from my perspective.

Orimira Andrusenko
Orimira Andrusenko
@organicfish580670 · Jan 12, 2026 7:19 am

On the surface, the idea isn’t bad, but the delivery is doing damage and that’s why opinions are all over the place That part stands out. That’s the impression it gives me.

Rosemary Robertson
Rosemary Robertson
@redmouse920157 · Jan 12, 2026 7:18 am

Not gonna lie, the direction makes sense but the details are messy We’ll see how people react over time.